Having trouble using your Skype subscription? Try these Skype subscription troubleshooting steps. When you cancel your subscription, it will continue to be active until the expiration date.Ĭan I get a refund for a cancelled Skype subscription? Subscriptions that haven't expired may be eligible for a refund.
Skype Credit only continues to charge you if you have auto-recharge enabled on your account. Note: If you don't have the Manage button, it might be because you have Skype Credit rather than a subscription. Go to the Skype account profile page and select Manage for the subscription you want to cancel.Subscriptions must be cancelled at least three days before your renewal date to avoid being charged for the next billing cycle. There are a few things to keep in mind before you create a new account: Your new Skype Name will be a string of letters and numbers autogenerated by Skype when your account is created which cannot be modified. If you want a new or different Skype Name, you will need to create a new account. Important: If you purchased your subscription on your iPhone or iPad, you can only manage it directly from your device. Learn more about how to change your Skype Display name.
